ACADEMIC/STUDENT SUPPORT ASSOCIATE

Tennessee College of Applied Technology
Job Description
The college will be hiring two individuals for this position.
 
Qualifications
Bachelor's degree from an accredited institution required. At least two years of recruiting and
advising experience within a higher education admissions environment, with knowledge of federal
and state financial aid procedures. Applicant must be a dynamic individual with excellent
communication and computer skills.
General Duties
The academic/student support associate is responsible to the Student Affairs Manager for a ll assigned
duties. They are responsible for recruitment, advising, and ori entati ng prospective students.
Specific Duties
A. Recruit, advise, evaluate, and enro ll prospective students as directed
B. Assist with orienting incoming students
C. Inform prospective students of financial aid programs
D. Assist with pre-registration
         I. Determine the proper tuition/fees for incoming students
         2. Assign students to the proper classes
E. Provide individual and group advising sessions regarding student attendance, conduct, and
academic performance
F. Assist with identifying agencies that provide applicable services to student to assist their
retention in school
G. Develop meaningful re lationships with secondary school guidance counselors, teachers, and
agencies such as Vocational Rehabilitation, Human Services, Veterans Administration, and
other agencies that refer prospective students to the college
H. Schedule and conduct tours of the college
I. Perform all other duties as directed by supervision/administration
 
Professionalism
1. Display and model professionalism at all times
2. Arrive to work on time daily
3. Value and model accountabi lity, commitment, equity, excellence, integrity, and respect
4. Adhere to the established dress code (professional attire)
 
Application Procedure and Deadline
l. Interested applicants should submit a cover letter, resume, and TCA T Memphis application to
2. The employment application is found on the college's website, www.tcatmemphis.edu.
3. The application must inc lude at least two (2) professional references.
4. Resumes and applications accepted until the position is filled.
5. Current fed eral law requires identification and elig ibility verification before employment. Only
U.S. citizens and aliens authorized to work in the United States may be employed.
 
The job offers an excellent salary with benefits, paid vacation, and education assistance.
 
NOTICE OF NON-DISCRIMINATION: The Tennessee College of Applied TechnologyMemphis
does not discriminate on the basis of race, color, national origin, sex, disability, or age in its
programs and activities. The fo llowing person has been designated to handle inquiries regarding the
non-discrimination policies: Gwen Sutton, 550 Alabama Ave, Memphis, TN 38105, phone number
901-543-6137, Email: gwen.sutton@tcatmemphis.edu
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